Whole-Home DVR going out and showing deleted programs

Did you by chance connect any cables or adapters to any of the boxes?  Any Ethernet cable?

install done by directv. the dvr and receiver both have external DECA's attached and internet connected via  SWiM. I will try to disconnect the DECA's and connect the coax directly to the H24 and hr24 since they supposedly have built in DECA's. I do not think that is the cause though.

If in fact you have an H24 and an HR24 they do not need external DECAs. The DECA is in fact internal on the H and HR24 models. All other models need them however. If you have 24-series receivers, remove the DECAs, connect the coax directly to the receivers and reset both. Do not connect anything to the Ethernet port on the receivers.

sorry...my bad. the HR24 is connected tot he power inverter, and the h24 has nothing connecting to it. No dECAs . Ive one again had my list dropped and a message saying lost connection with DVR  every 1/2 hour or so.... 

There have been lots of interference issues with the Power Insert in line with the HD/DVR.  How is your Internet kit connected to the SWM system, what I am trying to get at is is the Internet kit connected with its separate cable connection or did the tech split one of the connections to the either receiver with it. If the Internet kit has its own cable run then I would put the power insert in line with that connection instead of where it is at. Now unless you don't feel comfortable on doing this suggest getting a service visit to move the power insert. The cable feed of the power insert has a special connection on the SWM splitter. If you examine the SWM splitter you will see that only 1 port will pass power. The current one connected to that port is the HD/DVR. If you can figure out which one is the Internet kit then you can swap the connections at the splitter. All is needed is a 7/16 open end wrench and a power down of all equipment, that means unplugging each receiver, power supply and Internet Kit's PI as well. After making the changes power up the power insert first in the new location, then the Internet Kits PI, and then the HD/DVR and the HD. As long as you boot everything up in that process everything will communicate correctly.

So you're suggesting that you put the DECA that feeds from your router on the same line as the Power Injector for the SWiM?

I'm having similar issues in my installation, and haven't been able to fully resolve them.  I installed the SWiM8 near my dish, and home ran all of my cables to my receivers:  HR24, HR24, H24, H24.  I also have a home run to my router, which has the DECA installed on it.  Currently the power injector is in line with one of my H24 receivers in my theater room.

When my WHDVR goes offline, I check my router to see that the devices are still in the DHCP table, and everything seems to be fine.  I run the network test in the settings menu and they don't report any kind of error.  I really don't think this DECA system is as good as DirecTV is hyping it up to be.  I'm half tempted to go back hardwired ethernet to all of my receivers.

That would be the suggested fix for it. Since you are using a SWM8 muti-switch instead of a SWM LNB you can also run a independent cable line for your 29 volt PI as well. Leaving the non-red port to connect to your SWM splitter eliminating the power from the entire system. SWM8 modules are great, I have one myself, but is it WHDVR equipped (meaning is the label on it green). If not then the coax from the switch to your splitter must have a BSF filter, so that the WHDVR services stay within the splitter.

Maybe I don't have the correct model of my multi-switch, but I have a SWM LNB... One wire feeding from the dish into the SWM8 (I think it does have a green label on it, will check when I get home)..

What we have here is confusion as to labels for various components. The SWM LNB is located in the dish and holds the "horn" that collects the signals. The 8 way is a splitter. See pic attached. Also attached is a schematic showing the typical preferred setup of the power inserter. Also attached is a field training guide showing a field fix for this issue. Page 3.

Yup, that's what I've got.  I'll try moving the PI into the red port of the SWM8.  Per your diagram, the DECA should go into the SWM8 on one of the terminals for a receiver, but not the PI port, correct?

I will try the fix and install the SWM Power inverter by itself in the red portwhen I get home. Hopefully this will work. I will report when I get back. the only bad thing about this is that there is no outlet in the area of the splitter, so I will have to run a line out from the red port out to an outlet location. What a pain! (but hopefully this will finally fix it)

Have you contacted Directv?  There is a good chance they will send a tech and do the fix for you.  Directv was not aware of this issue at the outset of Whole Home DVR and in fact all of the diagrams showed a receiver downstream from the power inserter.  It was mid summer when they came up with the idea of keeping the power inserter separate.

I removed the main DVR off of the SWM Inverter and put it on its own seperate feed. It seems to have worked. It is a very simple fix and I think you should make sure everyone is aware of it...Thank You (finally....!!!)

Good to hear.  Unfortunately we're all users like you and have no authority.  All of the installers should be aware of this however, but I have no way of knowing if they are heeding the information.