Why is my show Buffering ?

Hi there. We are sorry to hear that you are experiencing this buffering with our service. At the following link, you'll find some steps to troubleshoot this picture issue: https://www.directv.com/support/article/000093281. We hope this works for you! DIRECTV appreciates your understanding. Luisa, DIRECTV Community Specialist

DVR/Receiver model numbers?

When did the problem start?

What troubleshooting have you tried so far?

Hi Ace,

Thanks for reaching out.

I just saw the post from Directv. If that doesn't fix it, then I will send you the requested info.

Code 17 pops up. Looks like Directv needs to look at the satellite dish.

Could you please send us a picture of the issue? We're ready to help you. Claudia, DIRECTV Community Specialist