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Wireless Genie Mini doesn't work with remote
Remote doesn't communicate with the wireless Genie Mini. We tried replacing the batteries, restarting/refreshing the Genie, unplugging the Genie and reprogramming the remote. None of that worked. The remote does still work the TV on/off and volume.
DIRECTVhelp
Community Support
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254.6K Messages
5 years ago
Hey @DMick500,
We understand that your having trouble with your genie remote. Don't worry, we can help with that.
Troubleshoot your DIRECTV remote control – Genie
Please let us know if that helps.
Charles, AT&T Community Specialist
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nabukl
ACE - Professor
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2.3K Messages
5 years ago
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