New Member
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3 Messages
Yellow light on Box
It states no Signal in our TV in the Master Bedroom with the Box showing a yellow light instead of green. How can I fix this?
New Member
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3 Messages
It states no Signal in our TV in the Master Bedroom with the Box showing a yellow light instead of green. How can I fix this?
goldw1800
ACE - Professor
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2K Messages
4 years ago
What happens when you press the red button for a reset? I assume it's MINI.
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westdfw
New Member
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3 Messages
4 years ago
I have tried the red button but no help. Yes it is a mini
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goldw1800
ACE - Professor
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2K Messages
4 years ago
have you tried resetting resetting the Genie?
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @westdfw, thank you for reaching out. We are here to help you troubleshoot your DIRECTV receiver.
Please follow these simple steps:
You can also try checking your electrical outlet.
Let us know how it goes, thank you.
Mayra, DIRECTV Community Specialist
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goldw1800
ACE - Professor
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2K Messages
4 years ago
I would add have you tried another HDMI input on the TV?
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westdfw
New Member
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3 Messages
4 years ago
I have done all of the above answers. I appreciate all! But I'm coming to the conclusion it is the line! Again, on the little box it is flashing a yellow light. All others including the main receiver is working fine. We have had some work done to our house and I'm thinking they must have cut a line or something to do with it.
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goldw1800
ACE - Professor
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2K Messages
4 years ago
I suggest you move the mini to a NEW location and test the box --or Just run a New RG6 from your splitter to that location (TEMP) exposed over the floor to test --Home Depot has the rg6 with connecters in different lengths --or call -1-800-531-5000 for service
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi @westdfw, thank you for bringing that to our attention.
Let's meet in a Direct Message to take a closer look at this. Please check your DIRECTV message inbox (the icon next to the bell in the upper right corner of the Forums).
Thank you.
Mayra, DIRECTV Community Specialist
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