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New Member

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1 Message

Thu, Sep 9, 2021 1:17 AM

Can't log into SUNDAY TICKET Standalone with DirecTV Stream email

I signed up for NFL Sunday Ticket standalone using the same email as my DirecTV Stream account. Now, when I try to log into nflsundayticket.tv, it just takes me to my DirecTV Stream account, with no info about Sunday Ticket at all. 

Will I be able to log into NFL Sunday Ticket when the season starts? Should I have used a different email for my Sunday Ticket account?

DIRECTVhelp

Community Support

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11K Messages

1 m ago

@rhostetter Thank you for bringing that to our attention. We're confident that you'll be able to start having access to NFL SUNDAY TICKET TV on your app effective September 12th, At all events, let's try a basic troubleshooting to make sure that everything works fine:

1. On your PC, use Private browsing mode (IE or Firefox) or Incognito mode (Chrome)

2. Delete their Internet cache and cookies in the browser they are using.

3. Select DIRECTV > Manage NFLSUNDAYTICKET Subscription to manage your subscription.

Let us know next Sunday if you'll need further assistance.

Benjamin, DIRECTV community Specialist



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