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J

1 Message

Thursday, October 10th, 2024 3:06 PM

Had to pull the trigger and leave to another streaming provider after 8 years of DTV Now/Stream

As a Uverse customer for years, I subscribed to DTV Now on Day 1 to receive the promo w/Apple TV's and the GO BIG plan at $35/month. With the ABC/ESPN/Disney issues they had last month at the beginning of College and NFL seasons and the significant increases over the years (including another this month), I started to look at alternatives. Regrettably (or perhaps happily, depending on my experience elsewhere) I have moved to Fubo streaming now. I used the free trial and liked it enough to continue with a new paid subscription going forward. So far so good, only a few differences I can see between their Pro Plan and the DTV Go Big. Not sure if anyone else has done so or is considering it, but I am getting some savings from DTV without having to sacrifice any channels that I typically watch consistently. I am sure there are pros and cons to all streaming services and those can change over time, but I just feel as long term customers that helped get DTVs streaming service off the ground 8 years ago, we should be appreciated more as a result. Yet, I feel as though that makes little, if any difference to DTV leadership. 

Community Support

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254.4K Messages

1 month ago

Hi @jsizelove. We're sad you left after 8 years. Despite industry challenges, we are committed to providing high-quality programming and services at competitive prices. Your feedback is taken seriously. Let us earn your business back; visit https://streamtv.directv.com/reconnect/ to return to your TV. Your way. Ariane, DIRECTV Community Specialist

ACE - New Member

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626 Messages

1 month ago

If you think you are going to find a major service that doesn't have contract issues you will be disappointed. All major Cable, Satellite and Streaming services have them. 

ACE - New Member

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1.5K Messages

1 month ago

(Edited per community guidelines) luck going to Fubo!   But just to give you a heads up I was once a Fubo customer.  They dropped channels all the time and there have been at least 2 times that I am aware of that they did not get the channels back and they were major networks which is why I left.  I have been with Directv Stream for many years now.  I like them way better. Directv is way better when it comes to getting the channels back.  It may be an inconvenience to have them gone for a while but at least the channels have always come back! 

(edited)

ACE - Professor

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8.1K Messages

1 month ago

Have fun watching TNT and TBS on Fubo!


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