Announcements
Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

D

New Member

 • 

2 Messages

Tue, Sep 7, 2021 2:03 AM

How to keep my directv stream account logged in on my Smart TV?

How do I keep my directv stream account logged in on my Samsung smart tv?

bcbsncjlj

ACE - Expert

 • 

565 Messages

2 m ago

Are you logging out when you are exiting? Just exit the app without logging out. I never log out - just exit the app.

New Member

 • 

2 Messages

2 m ago

No just shutting the tv off. 

DIRECTVhelp

Community Support

 • 

11.1K Messages

2 m ago

Hey @Dcmaguy. We are here to help! 

Your DIRECTV STREAM service is pre-configured with auto sign-in to make it easier for you to start using it. 

In this specific case you can try to set up the auto sign-in manually with the following steps. 

1. Go to your account overview. 
2. In the My streaming devices area, select manage. 
3. In the auto sign-in, change the selector from Off to On. 
4. Follow the prompts to complete. 

Please give it a try and let us know if it helps!

David, DIRECTV Community Specialist. 



New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.