More money no contact

To clarify once again, you were guaranteed the discount of $25 for life not the price. Read the agreement again. In conclusion, get over it! 

No it wasn't, I signed nothing, it was the word of your salesperson. Look it up !!!! Don't tell me what I did when you have no clue. 35.00 for life.

Wrong. I am grandfathered also. Don't care what you were told. I have the document. Just as I said. I want get into a long rant with you. It's over - the past. Move on sir.

I am going to move to fubo for 20.00 less a month, they have the 2 channels I watch the most. And your award just makes you look like a strong arm employee, 

@pgapapa46 Employee? No employee here just a subscriber like everyone else here in a open community forum. Where did you get that from? GEEEE!

@pgapapa46 Here is a copy of the "Terms and Agreement" for the deal for life! You make your own determination:

"Go Big $35/mo: Offer ends 1/10/17 at 4:00 PM PST. Customers who enroll after Go Big offer expires will pay min. $60/mo. Must maintain continuous Go Big enrollment to retain offer rate. Offer rate may increase. Channels, features, and terms subject to change & may be discontinued without notice. DIRECTV NOW: Compatible device & browser req'd. Residential customers only. Avail. in the U.S. only (excludes Puerto Rico and U.S. Virgin Islands). Service renews monthly (currently min. $35/mo.), billed to your payment method on file, until you cancel. Pricing, channels, features, and terms subject to change & may be modified or discontinued at any time without notice. Cancellation: View, modify or cancel at any time at directvnow.com. Once canceled you can access DIRECTV NOW through the remaining monthly period. No refunds or credits for any partial-month periods or unwatched content. GENERAL: Limit 2 concurrent streams per account. AT&T wireless coverage & service not avail. everywhere. Programming subject to blackout restrictions. Taxes may apply. See directvnow.com for more details."

never signed it

But they are glad you stick up for them, that's why you have the award of community excellence award for 2021.

Your opinion obviously. Glad you are still around. Must be the content then that you are willing to pay the price. Just remember if you leave then you want come back to the same contract.

They asked me to do a side bar with my problem an hour ago and I wrote to them, crickets, also with the phone call in 6 to 7 minutes I was to get two hours ago, this is bad as it get for costumer service, and I have been dealing with it since 2017. 

It's going to be a waste of time anyways. They have ni idea what you are talking about anyways. There main goal is to keep the customer subscribed. What a joke.

You are the reason I will leave, you are part of the machine. 

Bye. Good luck in your next adventure. Make sure you really understand what you are getting for the price next time.