Sick of Bots & No Service During Off-Hours

Have companies gotten lazy or what? People watch TV during all kinds of hours and it isn't fair that support isn't 24 hours a day. For all the money DirecTV Streaming charges, they can afford to put support back where it was before they had the pandemic excuse. Stop short-changing Americans who are paying probably more than anybody. Turning our 1st world products into 3rd world support. This just stinks to high heaven and stop policing language people use when they're upset. I'm not a child and businesses have gotten ridiculous about that subject. Something is wrong with this Poly Anna insanity. Stop being greedy, American businesses. We know what you're doing. I'm not talking to a stupid BOT that can't understand anything slightly complex. AI, my butt.

I get this email saying something about a review I don't even remember making. It pointed to nowhere. DirecTV is only showing a few reviews and mine isn't one of them. Then DirecTV or ATT munches my password and makes me change it. This inconvenience is baloney and how much you bet they created this Forum just to watch us complain and do nothing? That's the nature of these things. They want to work with me for what? Without being able to see my review, I have no idea what they're talking about.

Nobody's got time for all this nonsense created by bad web development practices and no support when I need support. I don't want to deal with untrained people from India, either. I'm not racist ... I'm American and that is a different culture with a different mindset. They don't care about us (M.J.).