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1 Message

Sunday, September 24th, 2023 11:49 PM

Closed

Trouble Logging In

Directv app wont let me log in, ive changed my password multiple times and it keeps saying incorrect i.d or password.

ACE - Expert

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6.2K Messages

1 year ago

What device are you using? Have you tried another device? Are you a previous DirecTV Satellite subscriber? Using the same credentials? If so, you need to use different credentials (email/password). Known issues using the same credentials for both services.

1 Message

1 year ago

Have you tried using a compatible browser? Some browsers will not let you login since the DIRECTV website is not supported.

Is there a chance that you have other DIRECTV/AT&T services that might affect your current DIRECTV credentials? I think you should check it before logging in

ACE - Expert

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22.6K Messages

1 year ago

@amydobson 

I suspect they got it working since they haven't posted back for help in 4 months.


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