Observer
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1 Message
Directv stream box goes back to 'Your TV' screen every 10 minutes
While watching any live tv on my Directtv stream box, after exactly 10 minutes it goes back to the 'Your TV' screen and I have to press ok on the remote to get back out of it to the channel. I can't find any settings at all causing this. Resetting the box stops it for a day or so but then it comes back.
Accepted Solution
Ludwick577
ACE - New Member
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3.5K Messages
3 months ago
I'd try a factory reset.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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philipgreene
3 Messages
29 days ago
The same thing keeps happening to me every 10 minutes
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philipgreene
3 Messages
29 days ago
How does one do a factory reset?
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Jrandomuser
ACE - Expert
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1.2K Messages
29 days ago
Assuming you have a Gemini or Gemini Air, press and hold the red button on the side for 20 seconds. Note that a factory reset erases all installed apps (and updates to built-in apps, but those should auto re-update), all saved passwords, and likely some other things - you have to start setup all over again - so it’s a sort of last resort.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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philipgreene
3 Messages
29 days ago
I called technical support and they restarted/reset my machine remotely and it fixed the issue.
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