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New Member

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161 Messages

Saturday, October 28th, 2023 2:44 PM

DTV Osprey box won't stay on last channel Viewed.

For the last two years what ever channel we were viewing would be the channel that would be on when we turn the box on. Now no matter what channel you leave the box on it comes on FS1 Fox sports. We always watch news before bed and upon rising for a little while. 

Any IDEA's on this. Have not changed a thing.

Accepted Solution

New Member

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161 Messages

1 year ago

I think we got the Osprey box fixed. I did leave you some info on the DM just got tired of just setting there. If you can do anything I would greatly appreciate it. All the Best Gabriela.

Community Support

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254.6K Messages

1 year ago

Hi @Glenee, we're sorry to hear about this unexpected issue. You can refresh your Osprey box by following these steps: https://www.directv.com/support/article/000066860 We'll send you a DM to take a closer look at what's happening and assist you right away. Gabriela, DIRECTV Community Specialist

New Member

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161 Messages

1 year ago

Thanks Gabriela. Will try and get back. By the way anyway you can get Directv to drop my $10 a month for ulimited DVR Fee, since none of your competitors charge it.

Community Support

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254.6K Messages

1 year ago

Great! You can let us know the troubleshooting results via DM. We can also review your options to enjoy unlimited hours of Cloud DVR. Please meet us there. Gabriela, DIRECTV Community Specialist


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