Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

ACE - New Member

 • 

1.6K Messages

Friday, April 28th, 2023 5:33 PM

Gemini Air

I just got my brand new Gemini Air to beta test.  So far so good, The only issue that I had was it did not want to install the first time and needed a restart.  The whole setup process took about 45 mins.  I really see no difference between the Gemini/Osprey Box and the Gemini Air other than the picture quality is slightly better and the wifi speeds to the device are better.  So far so good hopefully no major issue arise.  Just putting this out in case anyone might have any questions about it.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

 • 

1.6K Messages

2 years ago

@jjbergstad You said that you have received 3 surveys. I have not received anything from Directv as of yet in the way of a survey.  What I would like to know since you are getting the surveys is whether you were in the first batch of beta testers to receive the air or in the second set and how are you receiving the surveys.  Just wondering thanks.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

17 Messages

2 years ago

I was in the second. I just received another today. They are showing up in my regular email. 

ACE - New Member

 • 

1.6K Messages

2 years ago

If I can ask did you receive your invitation to be a beta tester in your email or through the Directv website?  I received my invitation when I logged into my Directv account but I know that there were many that received emails.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

 • 

3.5K Messages

2 years ago

I received mine via email but no survey yet.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

 • 

17 Messages

2 years ago

I received it thru email as a beta tester. 

New Member

 • 

17 Messages

2 years ago

This is what they show up as. 

ACE - New Member

 • 

1.6K Messages

2 years ago

Thank you @jjbergstad for answering my questions and sharing.  I was wondering if the reason that I was not getting the surveys was that I had gotten my invitation through my Directv account and not through my email but that seems to not be the case, since @Ludwick577 received his through email and has not received any surveys either.  This is strange I would think they would be sending those surveys to everyone who received a box for Beta Testing for their feedback but I guess only a select few are getting them.  

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

 • 

1.6K Messages

2 years ago

You can now buy the Gemini Air I just noticed this when checking out what devices were available for purchase.  So you might be able to buy one even if you are not a Beta tester.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

 • 

3.5K Messages

2 years ago

Finally received a survey today via email. My first one.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

 • 

1.6K Messages

2 years ago

Well, that is a good sign.  Maybe I will get one here soon too as I have still not received any surveys.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

 • 

8 Messages

2 years ago

A Gemini Air feature question: Can the remote also control an AVR? (Sound volume and power on a Denon receiver.) I'm assuming so, but I can't specifically find this information.

ACE - New Member

 • 

1.6K Messages

2 years ago

@abillmann I am not sure about the remote controlling an AVR.  I do not have one or I would test it out.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 months ago

Picture quality is not that good with gemini air i have lines & static going across words & numbers shadow around the images on the tv i have a lg g4 tv fios 1 gig any suggestions?

(edited)

ACE - New Member

 • 

3.5K Messages

3 months ago

Turn off HDR and also change the display setting to 1080p instead of the recommended 4k. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

3 months ago

Thank you the picture is better its amazing to have such a great tv and i cant take advantage of it by reducing the resolution.    On the lg c3 tv i did the samething not much of a difference 


NEED HELP?