New Member
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30 Messages
HDR not supported?
I had a TV that didn't support HDR, but I just bought a new Samsung that DOES support HDR, but when I go into the settings on the Gemini device, it still says HDR not supported by your TV. Any idea why? Does HDR work for everyone else or is this yet another ridiculous DirecTV bug?
DIRECTVhelp
Community Support
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21.1K Messages
1 month ago
Hi @ArceeDub. We're sorry for encountering this error. We'll forward this to our team for investigation and keep you posted. January, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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21.1K Messages
1 month ago
Thanks for waiting. To further look into it, can you share the model of your Samsung TV? January, DIRECTV Community Specialist
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GTyz
New Member
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283 Messages
1 month ago
Just enable HDR on your Samsung TV first, and then after that, do it on the Gemini.
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Ludwick577
ACE - New Member
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3.3K Messages
1 month ago
Enable HDR on your TV and restart your Gemini
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