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Rjliii's profile

Contributor

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9 Messages

Thu, May 19, 2022 6:40 PM

hulu app not working

I'm using the opsry box and for the last week Hulu will open, but not play anything. Tried everything including uninstall/reinstall, shutdown, reboot.

bcbsncjlj

ACE - Expert

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3.3K Messages

6 months ago

Then contact Hulu!

freelsjd

Contributor

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16 Messages

6 months ago

Please refer to previous posts.  The Hulu tech support was terrible.  First, they didn't even know what a DirecTV receiver was, or even a Hulu app running on it.  Second, he said it was a DirecTV issue and not Hulu's responsibility.  No help there. I have the HDE bundle so I will give Hulu some time to fix it, but eventually if not fixed, I will cancel.

bcbsncjlj

ACE - Expert

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3.3K Messages

6 months ago

Then cancel - it's not a DirecTV Stream issue, but Hulu.

New Member

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10 Messages

6 months ago

bcbsncjlj, why are you getting so bent out of shape? These are Hulu AND DirecTV customers as well. We are all looking for answers and DirecTV isn't helping any either. People are threatening to cancel Direct as well. IMO, DirecTV should offer help since everyone looking for help..... has a DirecTV box. We'll isn't that special.....

New Member

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7 Messages

6 months ago

He comments on alot of post with no help what so ever js! BTW it's fixed with an update

New Member

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7 Messages

6 months ago

It's fixed just got an update on box

bcbsncjlj

ACE - Expert

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3.3K Messages

6 months ago

Update of the Hulu app on the box?

New Member

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7 Messages

6 months ago

Yes on the box updated about 30 minutes ago

New Member

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7 Messages

6 months ago

Just got it 30 minutes ago its working fine now.

freelsjd

Contributor

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16 Messages

6 months ago

Works here as well.  It should be pointed out that this error appeared to be unique to the DirecTV stream receiver.  Hulu was working fine on other devices.  Only dtvs receiver had the problem.  Therefore, this forum was relevant.  Thanks for living up to the community service.

New Member

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4 Messages

6 months ago

Is there a way to force the update? Mine not fixed yet. 

bcbsncjlj

ACE - Expert

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3.3K Messages

6 months ago

Try deleting the app and adding the new version.

freelsjd

Contributor

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16 Messages

6 months ago

Go to the Google play store app.  Follow the update path through that app  Hulu is one of the apps waiting to be updated.  Or, if set to automatically update, wait until that happens.

Teacher

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13 Messages

6 months ago

Got the update today and now it's working!

Ludwick577

ACE - New Member

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2.3K Messages

6 months ago

If you go to the google play store and find the hulu app or search for it---the page for the app has an update button.


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