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4 Messages

Sunday, September 24th, 2023 9:29 PM

Installed an LG TV

We installed an LG TV , we had no issues with the Direct TV box, now we are getting a red blinking light.

We reset the box, rebooted the internet and still keeps blinking.

Community Support

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19.9K Messages

8 months ago

Hi Dllj19, we want you to enjoy of an excellent service with your receivers. Please check the next link for more details on how to troubleshoot the DIRECTV box https://www.directv.com/support/article/000072870 Don't hesitate to contact us on our social media for detailed assistance. Michael, DIRECTV Community Specialist

ACE - Expert

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20.5K Messages

8 months ago

Do you have DirecTV or DIRECTV STREAM?

(DirecTV is service by satellite so rebooting your Gateway/router for internet would not be related).

4 Messages

8 months ago

Stream

4 Messages

8 months ago

Direct TV Stream

Community Support

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19.9K Messages

8 months ago

Hello, Dllj19. I've sent you a PM to discuss this further and walk you through how to fix it. Shandon, DIRECTV Community Specialist

ACE - Expert

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20.5K Messages

8 months ago

@Dllj19 

I've moved your thread to the DIRECTV STREAM forum for proper visibility.

ACE - Expert

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5.3K Messages

8 months ago

If it's the DirecTV Stream box, the  red light means poor signal strength or no internet connection. If you are using Wi-Fi, try hooking up an Ethernet cable.

4 Messages

8 months ago

I spoke with a tech on 9/25,I was on the phone for two hours connecting my LG to the box.

The tech said I needed a new remote because my volume on the tv would not pair with the direct tv remote. I received the new remote which will not pair for volume only.

This morning we turned on the tv and the Box is not turning green, the remote keeps blinking blue.

Appreciate any help.

Community Support

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19.9K Messages

8 months ago

We want to gather more details about the issue you are experiencing and work together to resolve this. We are here to help you enjoy your service to its fullest. Please check your DMs to get started. Thank you for reaching out to us. Johan, DIRECTV Social Media Specialist.


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