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Issues with Apps on gemini air
New user with the gemini air and having issues with a few apps looking to see if this is something others have seen.....
vudu/fandango - mot allowing UHD streaming. Option is not even there
netflix - not allowing UHD or atmos sound
i have tried resetting the device and reinstalling the apps but it just does not work. Validated all cables and good and plugged it in to my TV and soundbar for testing nothing changes.
DIRECTVhelp
Community Support
•
254.6K Messages
2 days ago
Hi, @robmish. We apologize for the difficulties you're experiencing with certain apps not streaming in UHD or Atmos sound. You can find assistance for picture or sound problems on your Gemini Air device here: https://www.directv.com/support/article/000093281 We will reach out to you via DM to further explore the issue. Jayson, DIRECTV Community Specialist
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