Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

New Member

 • 

6 Messages

Monday, February 14th, 2022 1:07 PM

Remote pairing with Samsung TE310 LED Monitor-TV

I'm unable to pair the direct TV stream remote with my Samsung TV, model TE 310. I've gone through the settings and pair remote screens.  A Samsung TV is identified but when I try to turn the direct TV stream box and the TV off, only the box shuts off.  The TV stays on and I get a yellow "Not Available' triangle.   I've been able to pair the TV in the past to other remotes without issue.  Any help is appreciated.

Accepted Solution

New Member

 • 

6 Messages

3 years ago

So here is the fix.   Buy a DirecTV RC73 remote then do the following

1. Press and hold MUTE and SELECT (LED flashes twice)

2. Enter 12051

Works perfect now.   Why Direct TV decided to dumb down their remote is beyond me but at least I've got everything working. 

ACE - New Member

 • 

3.5K Messages

3 years ago

There is a separate setting in the remote area under where the tv is chosen --at the very bottom--power off devices.

New Member

 • 

6 Messages

3 years ago

Thanks,  I'll take a look.

New Member

 • 

6 Messages

3 years ago

No luck on that...I miss the ability to enter a code manually.  May end up getting a harmony remote.  Thanks for the help. 

ACE - New Member

 • 

3.5K Messages

3 years ago

I have a Samsung tv and the remote works fine with it. You might try re-pairing the remote. Make sure Samsung is chosen as the tv in the remote settings. Also Reset/restart the box.

(edited)

New Member

 • 

6 Messages

3 years ago

I tried all of the suggestions including reset and no luck.  The settings interface is a little too simplistic... would be nice to be able to enter codes and have more control of the device like the older style of remote.  Haven't had this issue with other devices.    I'll keep trying and then move to a harmony remote.   Thanks for your help. 

ACE - New Member

 • 

3.5K Messages

3 years ago

I have an RC73 as a backup, but there are 2 problems for me:

1. No voice search button

2. No back button

(edited)

New Member

 • 

6 Messages

3 years ago

For my use I don't need the voice but could see that being an issue.

ACE - New Member

 • 

3.5K Messages

3 years ago

Not having a "back" button is a huge issue --especially when u are in menu's like the dvr listings.

(edited)


NEED HELP?