Guru
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38 Messages
Search doesn't work Apple tv.
New User here. The search doesn't work on my Apple tv. When I go to navigate to a letter it stops. Tried restart and reinstall of the app already. I tried my phone, but you can't search 4k content.
Guru
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38 Messages
New User here. The search doesn't work on my Apple tv. When I go to navigate to a letter it stops. Tried restart and reinstall of the app already. I tried my phone, but you can't search 4k content.
DIRECTVhelp
Community Support
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20.6K Messages
1 year ago
Jake2914, we are happy to have you as a new DIRECTV user. You can find troubleshooting for Apple TV issues at this link, https://www.directv.com/support/article/000067089. We are working to provide 4K content for Apple TV, and it will be available soon. Unfortunately, at this moment, we don't offer 4K content for mobiles. If you consider the search issue to be related to the Apple TV, I highly recommend you contact APPLE Support for further assistance. Thank you for being part of DIRECTV. Duvan, DIRECTV Community Specialist
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Jake2914
Guru
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38 Messages
1 year ago
Apple tv has 4k content already. It's the Direc tv stream app that needs to be fixed, it seems to overlay the search with other parts of the interface.
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Mkoart
1 Message
5 months ago
Jake, did you ever resolve this? New subscriber with same problem
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