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9 Messages

Thursday, February 23rd, 2023 2:06 PM

taiyilian.tec.src keeps trying to pair with my directv stream device

The message pops up and disappears in a fraction of a second.  It pops up about every 30 seconds to one minute.  I've turned off all other bluetooth devices in the house and it still pops up.  How do I fix this? 

ACE - New Member

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3.5K Messages

2 years ago

@dolores_gingue That's definitely a popup from the Dtv Stream box. Have you tried restarting the box? If so....try a red button reset. It's something in your home. Do you have kids? If so, check their stuff lol

Go into settings--system---remotes and devices----then at the bottom under "devices found" does it popup there? Maybe we can get more insight about what it is, if it appears there.

(edited)

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New Member

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9 Messages

2 years ago

I reset the box. It still popped up.  I unpaired and re-paired the remote and it hasn't popped back up, yet. 🤞

ACE - New Member

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3.5K Messages

2 years ago

@dolores_gingue  If it happens again Go into settings--system---remotes and devices----then at the bottom under "devices found" see if it pops up there. Maybe we can get more insight about what it is.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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6.4K Messages

2 years ago

That's good to know that you found the device. Amazing how the tech devices just appear out of know where.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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1 Message

2 years ago

Having the same exact problem. There are zero bluetooth devices turned on. And it only is up for a second at a time and disappears. Reset the box, looked for it under devices found and there is nothing. Very annoying. Reset the box and it stays away for an hour or so before coming back. 

ACE - New Member

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3.5K Messages

2 years ago

@Srtjake Original poster also thought they didn't have anything causing it---then after a couple of days found it. Look behind your tv's. If you have kids look thru their stuff as well. The device in the picture below is what causes the taiyilian.tec.src popup. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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