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Friday, April 23rd, 2021

Cancel directv

Please cancel directv now. Thank you

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Employee

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34K Messages

5 years ago

this is a customer populated forum and not the way to cancel service, you must call them to cancel, keep in mind they dont prorate the final month so if your in the middle of your billing cycle you still pay for the full month.

ACE - Professor

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473 Messages

5 years ago

You'll need to call 800.531.5000 for this; say 'Cancel' at the prompt.

ACE - Expert

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23.4K Messages

5 years ago

@dms11360 

You have to call to cancel, just like other companies. Posting in a public forum does nothing for your account.

Also be advised it will not be canceled "now" as you were requesting. As of a couple years ago they no longer prorate the bill, so cancellation goes through at the end of the service month no matter how many days you are into your cycle.

Depends on the models of each box on what they require back (if anything).

ACE - Expert

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2K Messages

5 years ago

The OP may actually be talking about the streaming service, formerly known as Directv Now, now called AT&T TV Now.

ACE - Expert

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23.4K Messages

5 years ago

Good point. That name confusion was so obvious at launch.

@dms11360 

If you mean DirecTV (satellite) then you have to call.

If it is AT&T TV NOW (streaming) which used to be called DIRECTV NOW, then their support has been on the website.

But either way this is a public forum so nothing will affect your account here.


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