New Member
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3 Messages
Care code 205.4
Directv login keeps giving an error code saying it’s not my ID when trying to authenticate to watch through Amazon FireStick. This is starting to (Edited per community guidelines) me off. I’ve cleared data and cache on the apps, I’ve cleared my browser history on my phone (which is how I’m trying to log in, the app gives you a code and then I go to the URL given to log in). I’ve changed my password on my directv account and it’s still giving the same message. Complete (Edited per community guidelines).
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @JW_, let's help get this taken care of so you can gain access back to your DIRECTV accounts.
Let's meet in a Direct Message to take a closer look into your login situation. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)
We'll be waiting for you!
Juan, DIRECTV Community Specialist
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biglor93
New Member
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4 Messages
3 years ago
I am having the same issue. Can someone please help me get this resolved?
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Hello @biglor93, thanks for bringing this to our attention.
Our team is now in charge of this, as it's a know issue, so they're working to resolve it.
As soon as it gets fixed, you'll be able to use the service as normal.
Alejandro, DIRECTV Community Specialist
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JoeBake
Contributor
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3 Messages
3 years ago
I too am having this issue
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biglor93
New Member
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4 Messages
3 years ago
@DIRECTVhelp any update?
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
We understand the importance of enjoying your favorite programming, @biglor93.
This is a known issue that is being handled by the Broadcaster Center, this issue presents when attempting to log in to 3rd party apps with your DIRECTV Subscription.
As soon as it gets resolved, you will be able to access to the channel or feature. We appreciate your comprehension.
Alejandro, DIRECTV Community Specialist
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suebee50
New Member
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2 Messages
3 years ago
I can't login to my directTV account now that it is tied to AT&T. Keep getting error message 205.4. I have changed password three times. The only thing I can log into is AT&T which doesn't include Direct TV. The message on AT&T site says to go to Direct TV but - endless rotating do nothing loop. Sue Account 75346239 Also I would have appreciated knowing that this change was going to occur.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
We want to help you with this situation. Could you please confirm to us if you're experiencing this error code while trying to log into your DIRECTV account alone or with third party apps where you're using your DIRECTV subscription. We will remain attentive to your answer. Thank you
Luisa, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
@suebee50, we want to keep your information safe.
Please make sure you create a new post without sensitive information like your account number, since this is a public post.
Luisa, DIRECTV Community Specialist
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JW_
New Member
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3 Messages
3 years ago
Well, I can tell from other posts on this forum that it’s been weeks now that y’all are dealing with this issue. No offense, but AT&T is a Fortune 500 company and any other company in that esteem would probably have this fixed in a matter of days, if not hours. Starting to think I may be better off just finding another tv provider that can actually deliver on the service being paid for.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
There is a national outage reported about error code 205.4 when attempting to login to 3rd Party Apps with the DIRECTV Subscription. Our team is aware of this situation, and working to fix it. We apologize for the inconvenience, please stay tuned.
Carlos, DIRECTV Community Specialist
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biglor93
New Member
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4 Messages
3 years ago
Paying plenty of money for it too. Please make this a priority.
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
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tkirb311
New Member
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2 Messages
3 years ago
Same issue, error 205.4. Cannot log into anything
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DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
@tkirb311, we can assure you that out specialized team is working to resolve this, so you can log into third party apps without this issue.
We appreciate your patience in the meantime.
Don't hesitate to let us know if you have further questions or concerns.
Rafael, DIRECTV Community Specialist
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