Contributor
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2 Messages
Content Not Authorized
Today - whenever I try to stream Fox news or MSNBC online (which my DirectTV account has always authorized) I gert the message
"Sorry, your DIRECTV account is not authorized to view this content.
Why - and how do I correct this.
DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi There @wcmaness
Thank you very much for posting with the DIRECTV Community and Forums Team. We understand that you are able to watch the Fox news live. We can try to to help with that.
What needs to happen is that you need to refresh your equipment. Here is a great self-help article that will help you do just that DIRECTV Refresh Equipment Here
What refreshing the receiver will do, is resend the channel authorizations.
Let us know how it goes and if you need any more help we'll be happy to help.
Corineka, DIRECTV Community Specialist
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wcmaness
Contributor
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2 Messages
4 years ago
just did that, nothing changed.
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