1 Message
payment dispute investigation
please look into our payment on account (Edited per community guidelines), from centurylink from april 13.
amount $222.58 was paid by centurylink but not credited to our account,
i filled out the form to escalate this issue.
century link says it has to come from you.
shannon02
ACE - Expert
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21.3K Messages
2 years ago
This is a customer to customer forum with no access to any accounts, so sorry we can't.
You have posted personal info on a public forum for the crooks of the world to scam you.
(edited)
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Juniper
ACE - Expert
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23.8K Messages
2 years ago
@waynelevy
This is a public forum of other customers so never post personal details (such as account number).
The online payment dispute form for DirecTV is not currently available. You can try the AT&T one (as might apply to all services under their umbrella), or call DirecTV to discuss.
https://www.att.com/support/article/my-account/KM1299719/
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DIRECTVhelp
Community Support
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256.5K Messages
2 years ago
Hi there. Thanks for reaching out to us, and we apologize that your payment of $222.58 for April was not posted. Let's connect via DM to check if the payment has been reflected. DIRECTV is here to help.
Ritchelle, DIRECTV Community Specialist
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