7 Messages
protection plan question
I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan at anytime without penalty. I then pressed him and said, "So your telling me that if I had a tech come out and then canceled the plan a month later that I could without any penalties or cost to me except the 8.99 monthly fee," He said that that was correct.
Is this true?


mikebe
7 Messages
2 years ago
That's basically what she told me, but you explained it better. She attached a note to my account, and gave me her attu id number if there were any problems.
0
0