New Member
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1 Message
Sign In Error
Everytime i attempt to sign in, I receive this message: "We noticed that your account doesn’t include TV service. If you’re interested in a TV product, please visit directv.com." It won't allow me to do anything further as im redirected out of the sign in page.
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Sign in where?
When did the problem start?
What DirecTV services do you have?
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ds256
New Member
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3 Messages
3 years ago
I have this problem too, pre-existing AT&T Fiber internet customer
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
So what does this have to with DTV satellite TV service?
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detuch254
ACE - New Member
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5.2K Messages
3 years ago
@ds256 what service are you trying to sign into?
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ds256
New Member
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3 Messages
3 years ago
DirecTV STREAM
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ds256
New Member
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3 Messages
3 years ago
@shannon02 I was already an AT&T fiber customer, I tried to sign up for DirecTV Stream, and when I tried to create an account it said I already had an account under my email address. I realized DirectTV is owned by AT&T but it doesn't say anywhere about logging in with your AT&T account on the sign up page. So I signed in with my AT&T Fiber internet account password and it let me sign up but as soon as I tried to sign in after putting in my credit card and everything, it gave me the same error message as the OP. I eventually rebooted my computer and was able to get signed in.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
This is the DTV sat forum try the streaming forum.
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