trying to get new service coved under his set up

Not sure what you are asking

@mbockmier 

Are you looking to start service or do a change or upgrade on an existing service (you say "his setup", whoever that is)? Sorry a bit confused about what you're asking.

Hi @mbockmier. We're here to help. Could you tell us more about the setup? Are you trying to get DIRECTV Satellite or DIRECTV via Internet service? John, DIRECTV Community Specialist

I am trying to get our TVs on DIRECTV through the Rancho La Quinta HOA group set up

If you're trying to get new service in Rancho La Quinta, you may be living in a property where landlords/Homeowners Associations (HOA) may not allow a satellite dish on the premises. For any future installations, you must provide a signed Landlord/HOA permission form to the technician on the installation date. Mohammad, DIRECTV Community Specialist

While HOAs can place reasonable restrictions they can't ban a dish install per OTARD.  If there is a patio/balcony that is under your exclusive control then DTV can provide a sled mount.  

If the HOA is providing DTV  then you have to contact the company that has the service contract. 

@mbockmier 

Do you already have DirecTV and having trouble with it, or are trying to order new service?

Does the HOA provide DirecTV such as through a Multi Dwelling Unit (MDU) dealer?

What do you mean "under his setup"? Is the account, or new account to order, under someone else?

Think they meant hoa.