New Member
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3 Messages
Booster box
I have a little direct TV booster signal box with my unit to assist with signal reception due to that I am last (8th) in line from the dish...what is that little box called and do they wear out?
New Member
•
3 Messages
I have a little direct TV booster signal box with my unit to assist with signal reception due to that I am last (8th) in line from the dish...what is that little box called and do they wear out?
litzdog911
ACE - Sage
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46.7K Messages
4 years ago
Can you post a photo? Does it have a brand name/model number on it?
Also, are you in an apartment complex or multi-dwelling unit?
Are you having satellite reception issues? Details, please.
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rdetzel81
New Member
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3 Messages
4 years ago
Hello...nothing on the box... we are in a multi-dwelling unit (8) in a line connected to 1 dish. It was initially put in to minimize a lot of pixelization we think... I have to reboot (unplug and replug) on occasion to minimize the pixelization... seems to becoming more common practice.
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litzdog911
ACE - Sage
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46.7K Messages
4 years ago
DirecTV does not support multi-dwelling unit installations, so that device was installed by the company that services your units. You'll need to contact them.
Are any of your neighbors also experiencing this problem? That would give you some idea of whether it's just your unit or the dish feed itself.
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rdetzel81
New Member
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3 Messages
4 years ago
Ok...thx
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DIRECTVhelp
Community Support
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255.7K Messages
4 years ago
Hi, @rdetzel81 Thank you for confirming the details, we'll be happy to assist you with your box concern.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
David, DIRECTV Community Specialist
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