New Member
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17 Messages
Channel 1241 Paramount TV on demand is corrupted.
Channel 1241 Paramount TV on demand is corrupted. I tried to record Yellowstone S5 Episodes 1 and 2. When I select the episode that shows in my playlist, I get a 927 error that says it is unavailable at the moment.
Also, the series Tulsa King is unavailable. Isn't listed on demand. I set up a record on the regular channel and it did not record episode 1.
I have called customer support. I was told I would receive an email when this issue was resolved.
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
Penny2021, thanks for sharing this information with us.
Once you receive updates, Please do not hesitate to contact us if you need further assistance. Have a great day!
Juan, DIRECTV Community Specialist
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Penny2021
New Member
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17 Messages
3 years ago
A week ago I contacted customer support and posted this concern about channel 1241 having 927 errors when you try to watch or record certain episodes. Not all .. so far just the Yellowstone season 5 episode 1 and 2. Called again today.
The rep who answered the phone said my dvr was not the right kind to watch that channel ... which is not true.
I can watch or record programs on other On Demand channels.
We rebooted the genie and checked my internet connection. Tech support told me today that your "web team" had to fix this. Don't know who your web team is or why your tech support cannot seem to fix this problem .
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