New Member
De-program Genie Remote from receiver
We have one 4k receiver, and 2 genie mini receivers in the same room with 3 Samsung TVs.
The Genie mini remote for the mini reciever on the right side of the room is also controlling the 4K receiver, and the other Genie mini receiver on the left side of the room, and we don't want it to.
The Genie mini remote on the left side only controls the genie mini on the left side of the room, and doesn't affect the 4K receiver or the other genie mini receiver.
The Genie remote for the 4K receiver only controls that 4K receiver in the middle of the room, and doesn't affect the genie mini receivers on either side.
How can we reset the haywire Genie mini remote that is sending signals to all of the receivers?
Doesn't seem to be an RF issue because those other remotes don't control the other receivers no matter how close we put them to those receivers.
We operated for years without any receiver interference before last week (when we had to reprogram two of the remotes)
TexasBrit
ACE - Expert
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14.1K Messages
5 years ago
you need to reprogram the wayward mini/remote to RF, it looks like it is sending IR which willl control all three minis.
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detuch254
ACE - New Member
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5.2K Messages
5 years ago
First, turn off all the other receivers that you don't want controlled. I literally mean unplug them. Next, use the remote with the receiver that is still plugged in and navigate to Menu, scroll down to Remote or Settings if you have an older receiver model, and follow the on-screen instructions to set the remote to RF.
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detuch254
ACE - New Member
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5.2K Messages
5 years ago
You can follow along with these instructions after unplugging the receivers/clients that the remote should NOT control to set the remote to RF.
https://www.att.com/support/article/directv/KM1082377/
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DIRECTVhelp
Community Support
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255.6K Messages
5 years ago
Hi detuch254, thank you for your comments on how to address @sbetesh, concerns on remote control.
Thank you for your comments on AT&T Community Forums!
Lafayette, AT&T Community Specialist
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