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upperdeck's profile

Teacher

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49 Messages

Tuesday, February 22nd, 2022

Diectv Remotes and software issues

When will Directv do something with the remotes and how they interact with the RCVRs.  So tired of pressing buttons and nothing happening... You start to RW/FF and 10 min later you finally get it to stop..  You pres Guide/list and nothing over and over.. 

is it bad remotes or bad software. 

You can see the remote flash sending the signal so why isnt the RCVR doing anything..

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ACE - Expert

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14.1K Messages

4 years ago

My several receivers and remotes work fine. What receivers and remotes are you trying to use?

Teacher

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49 Messages

4 years ago

I have a dozen so i suspect its all sorts of ones. its a DVR issue since you cant do that on the non dvr boxes. 

finally got rid of the awful TIVO dvr they made me use for years though.

hr22-100

hr24-100

hr24-500

Community Support

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255.6K Messages

4 years ago

Hi @upperdeck, thanks for bringing that to our attention.

We understand how important it is to have your equipments working properly.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)

Daniel, DIRECTV Community Specialist

ACE - Professor

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2K Messages

4 years ago

I've fixed the same issue by replacing the remote -with a new one 


NEED HELP?