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New Member

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3 Messages

Thursday, February 10th, 2022

Going to menu there is no recorded program list

A few days ago my menu showed all the recorded programs I have. I had 60% free space. Now there’s are no listed recorded programs and 0% space left

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ACE - Sage

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46.7K Messages

4 years ago

What DVR model number?

First thing to try is resetting it using the red button near the access card. If your recordings don't come back, then your hard drive likely died and you'll need a replacement DVR. 

ACE - Professor

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2K Messages

4 years ago

Suggest if you're at 0% --Will it let your record any Show? then play it back --if so --then what may have happened is someone reset your receiver (wiping it) instead of restarting it using the remote.

If you cannot record anything --then call -1-800-531-5000 and call for service 

New Member

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3 Messages

4 years ago

Thank you. Yes, the Recording light comes on but nothing is being recorded. I will call customer service. Thanks again!

ACE - New Member

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5.2K Messages

4 years ago

Seems as though a red reset is required. That symptom sounds like an issue with the receiver that can be resolved this way. TBH, I would do a "CLEARMYBOX" rather than just a red button reset to ensure that the issue is resolved. 


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