New Member
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3 Messages
New remote won't reset to replacement genie mini client
Trying to reset new remote to replacement genie mini client I got after a nearby lightning strike. Got cables hooked up plugged in got network light. After doing mute/select went to put in 9 8 7. Put in 9 green blink Put in 8 green blink Put in 7 and get a red light blink
Any thoughts appreciated
DIRECTVhelp
Community Support
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255.7K Messages
3 years ago
We apologize for any inconvenience you're experiencing and understand that the remote control is an essential part of the service. Let's try some troubleshooting to fix the most common issues. Let us know if the issue persists, that way we can help you out.
Carlos, DIRECTV Community Specialist
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