New Member
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51 Messages
Osprey Stream device for DTV satellite.
I am a previous DTV stream customer. I know have DTV via Satellite with the Genie 2 and the wireless Genie mini.
I have two of the Osprey boxes from when I had stream. If I wanted could I remove the 2 genie mini's and replace them with the 2 Osprey boxes I have?
since the Osprey and the Gemini boxes are the same thing, shouldn't I be able to switch them out?
If so, how would I do it?
litzdog911
ACE - Sage
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46.7K Messages
3 years ago
No, not possible. Totally different firmware.
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4CDAD
New Member
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51 Messages
3 years ago
so if you have steam and paid 120.00 each for the devices, then decide to go with satellite, you have to pay another 120.00 each for the exact same devices but only with a different firmware update?
What a joke.
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
You got it! Firmware controls the box.
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4CDAD
New Member
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51 Messages
3 years ago
Not the point I was making, but, OK
It was more of my displeasure that they want to charge you to buy a whole new device, when it's the exact same as what you've already bought, only with a different firmware. If they chose to couldn't they do an OTA firmware update to that device?
(edited)
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bcbsncjlj
Expert
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6.5K Messages
3 years ago
I don't know. Have you contacted support to inquire?
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4CDAD
New Member
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51 Messages
3 years ago
Yeah, I got some guy named Jethro in India. No kidding, Jethro. He knew nothing about the Gemini.
(edited)
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
AFAIK the C71KW mini leased price is $99. You maybe able to get them to change the C61W to C71KW
(edited)
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Juniper
ACE - Expert
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23.4K Messages
3 years ago
The Gemini is still fairly new, at least in naming. So not surprising some agents, especially outsourced ones, are not up to speed on it.
With the new option to use it for either DirecTV (satellite) or DIRECTV STREAM (by internet), not having an easy way for the company to do a firmware update as opposed to buying another box is problematic. Hopefully this is something they have in the works to address the issue in the forseable future.
(edited)
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4CDAD
New Member
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51 Messages
3 years ago
I absolutely believe they can do an OTA firmware update. However, that's not a revenue generator for them.
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litzdog911
ACE - Sage
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46.7K Messages
3 years ago
I absolutely believe they can do an OTA firmware update. However, that's not a revenue generator for them.
Not possible. There's no ATSC OTA tuner module in that box. It's not a simple "firmware" enhancement.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
New DTV sat customers don't pay for the equipment.
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