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2 Messages

Thursday, August 26th, 2021

Print a return label

I am returning my box that was replaced.  Could you help me print a return label?

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Selected Oldest First

2 Messages

4 years ago

Please print a return label

ACE - Expert

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21.3K Messages

4 years ago

There are no return labels to print.  You take returnable receivers to a UPS/FedEx store to scan them in and keep the receipt. What is the model number of the receiver?

ACE - New Member

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5.2K Messages

4 years ago

This is a public forum with no access to your return label to give receivers back to DIRECTV. You will need to go to your local FedEx or UPS location to return the receiver. If you are in the case where there are none near you, give DTV a call and they will email you a return label that must be put on the box and have FedEx/UPS  pick the package up.

ACE - Expert

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21.3K Messages

4 years ago

DTV doesn't send return labels only return boxes.

ACE - Expert

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23.4K Messages

4 years ago

@hendershot1 

You don't print a return label.

How To Return The Equipment 

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes. 

 

 

What is the model of box? Perhaps it is no longer returnable.


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