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1 Message

Tuesday, February 16th, 2021

Remote

I had to restart my Direct TV box and now my remote is not working and I can't

change the channels.  When I do it manually I get snow and not Direct TV 

channels.  The TV is stuck on Hallmark Channel.

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Community Support

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255.7K Messages

5 years ago

Hello @Skiingal326

There are a few things that can cause a remote's buttons to stop responding properly. To get started we recommend this troubleshoot your DIRECTV remote control article. This article includes a short video, troubleshooting steps and instructions to reprogram. To get your personalized steps, be sure to select the correct remote at the top of the article.

Let us know if that helps.

Nacoya, AT&T Community Specialist

New Member

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14 Messages

5 years ago

Just ask for help.

New Member

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42 Messages

5 years ago

@TheBrain000 srsly? u're no good

New Member

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14 Messages

5 years ago

@rekordbox28 Just call tech they'll walk you through lol.

New Member

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1 Message

5 years ago

Who exactly do I need to contact...

(edited)


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