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Tuesday, April 6th, 2021

Return direct tv equipment

I do not have a FedEx or UPS near me. I am trying to return the equipment to DirecTV however they will not give me a return address nor have they sent me a label with the return address. Does anyone know the actual address to return DirecTV DVR equipment to? And don't say bring it to a UPS or a FedEx because I do not have one near me.

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ACE - Expert

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21.3K Messages

5 years ago

There is none, DTV is suppose to send a return box so you can return it to the post office.  What are the model numbers?

ACE - Expert

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23.5K Messages

5 years ago

@Rachy 

They do not provide an address for you to arrange your own shipping. If you are over 10 miles away from a participating shipping location, then you call and request a prepaid return kit (old process). That goes to you by FedEx, but sent back to them by USPS.

However, if they are not sending you a return kit then perhaps your boxes are no longer returnable. What are the model numbers?


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