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2 Messages

Monday, June 19th, 2023

Slow using "List" on DirecTV receiver/recorder

When I go to "List" to play one of my recorded programs on my receiver/recorder, it takes about 45 seconds for the system to respond to where I can click "Play". I have done defragmentation and clear my box, and I have tried a different remote, but none of them have improved the performance. I live in a co-operative and have heard that others in the building with DirecTV are experiencing the same problem. Any suggestions?

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ACE - Sage

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46.7K Messages

2 years ago

DVR model?

New Member

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2 Messages

2 years ago

The Model Number is: HR24-100C-R

ACE - New Member

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5.2K Messages

2 years ago

Most apartments/MDU buildings utilize HR24/H25 receivers. Get in contact with the property owner which will need to get in contact with the MDU dealer who can swap your receiver with a Genie receiver/another HR24 or perhaps get it going. As a note, replacing a receiver does completely get rid of the recordings. 

Your HR24’s drive is likely failing, thus causing slow response. 


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