Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Saturday, May 7th, 2022

TV programs keep freezing

Watching TV and the program suddenly freezes.  This happens on recorded shows and live shows.

Oldest First
Selected Oldest First

ACE - New Member

 • 

5.2K Messages

4 years ago

First, when did this start happening? What is the receiver model? And have you tried a red reset? This can be found on the front behind the door where it says ‘PRESS’ or on the right side for the HR54 series receivers.

If the problem is still existent, this is almost always a hard drive issue and the receiver should be replaced. Tell DIRECTV it’s dead.


NEED HELP?