Tutor
•
16 Messages
watching 4k programming
Have a New LG OLED 4K TV connected to a HR 54/500 genie. Will not let me select 4K programing, I understand the HR54/500 on its own is not capable of outputting 4k and I would need a 4K mini C61 to output the 4K. I do have another 4K TV in another room connected to a C61 Mini and it works just fine. How can I get the new LG TV to get 4K channels, It is currently connected to a HR54/500 Genie. Thanks..
TexasBrit
ACE - Expert
•
14.1K Messages
4 years ago
you need a C61K client to get 4K from an HR54.
0
0
goldw1800
ACE - Professor
•
2K Messages
4 years ago
you need to call and add 4K Service to your account --as stated before you will need to add a C61K-700 to your 4K tv as it's the only D*TV receiver with a HDMI 2.0 Connection.
0
0
menos1
Tutor
•
16 Messages
4 years ago
I have 4K service and I have a C61k-700 connected to my 4K Samsung TV, all is fine there. My new LG 4K is connected to the HR54/500 genie which does not output 4K. How can i Connect a C61K-700 to the LG TV if the HR54/500 is already connected??? Thanks.
0
0
TexasBrit
ACE - Expert
•
14.1K Messages
4 years ago
You can't. A TV needs a C61K to get 4K. The HR54 will only support one C61K 4K stream. To get more you would need a genie 2 (HS17) which will support 2 C61Ks.
0
0
goldw1800
ACE - Professor
•
2K Messages
4 years ago
@menos1
You will need to install another c61K-700 on the same TV that your hr54 is connected to using another TV input on the LG.
Then your issue is resolved --
0
0