Wrong time on genie 2 hs17

Question

Last night service for disconnected. Paid bill this morning and my box said set up satellite dish so I had to manually add my 3 receivers to my wireless client. Anyway, after talking to 3 different reps I finally got it working again. But with one big problem. The time is 4 hours ahead. I’ve hard reset, reconfigured my internet and no fix.

detuch254 · Answer

Press MENU while watching live TV. Then arrow over to Settings and press SELECT. Arrow over to Display and press SELECT. Arrow down to Clock. You can set the time zone and daylight saving time options, which should get your clock to be accurate.

Redscooter417 · Answer

Unfortunately, it says auto and I can’t seem to change it

detuch254 · Answer

Are you able to send a picture of this? I honestly have never seen that before.

Redscooter417 · Answer

Thank you for helping.

detuch254 · Answer

Under auto there is a drop-down menu where you can select your time zone.

Redscooter417 · Answer

No, it won’t let me change it or go over at all.

detuch254 · Answer

Odd. That would be the only way to change it. You may try going online to DIRECTV.com, log into your account, go to Manage My Equipment, and Refresh Receiver for HS17. That will send down authorizations signals to the HS17 and hopefully it will get the right time based on the service address.

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Redscooter417

Wrong time on genie 2 hs17

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Redscooter417

Wrong time on genie 2 hs17

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