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How to cancel free trial for direct tv stream?

I got the free trial yesterday but once I realized it’s not what i’m looking for I wanted to cancel it. I was trying to do it on account overview on my phone but there’s literally no option to cancel the subscription, what do I do?

Question

 • DIRECTV STREAM Account

46

1

0

Fox News shows can only be recorded in 1 hour increments

About 1 month ago, suddenly with Fox News shows that are over 1 hour are now in the guide as TWO+ 1 hour shows.  NOTE:  This ONLY happens with FOX News and Fox Business shows (360 and 359) For instance, I have always recorded America's Newsroom as a series each morning at 8 central tim

Question

 • Watching DIRECTV

49

10

0

Vizio Smart TV

Cannot load the Directstream app on my Vizio smart tv. Any suggestions?

Question

 • DIRECTV STREAM Setup & Equipment

1.5K

8

0

Remote for DirecTV Stream app on Samsung smart tv?

I just subscribed to DirecTV Stream and loaded the app on my Samsung smart tv. The problem is the Samsung remote does not do a good job of navigating the app. Example, the guide button doesn't bring up the guide, etc. There are several DirecTV remotes online but I'm not sure if these are only for

Question

 • DIRECTV STREAM Setup & Equipment

1.6K

9

0

constant resetting of password

In the middle of programing of sports and regular programs and also movie wation the directv will go out and you have to go and rest the password every time and it is very frustrating,because i have to go to att to rest the password before I can sign back in to directv. what can i do to stop this fr

Question

 • DIRECTV STREAM Account

39

8

0

Uverse video bridge

What's the video bridge for my uverse how do you add a client's that in active  on account I already called they sent me a link that I do not understand they said do yourself online can anybody clarify this 

Question

 • DIRECTV Equipment

45

6

0

Charge for replacement equipment

One of my wireless genie boxes has not been working since I had to replace my main genie box for an overheating issue. I called support today and we could not figure out how to fix it. I was told they would be sending me a replacement for free but now there is a charge on my account. I would rathe

Question

 • DIRECTV Account

31

2

0

Can't tell if my longstanding Directv Autopay payment account has moved over with website switch from AT&T to Directv or not.

Logged on to the login I've used since AT&T acquired Directv back in 2019 or whenever it was... Now, in late 2021, AT&T split them off again but the login account has been the same and still is the same except it now does a bunch of "redirects" to what is now a Directv page....   In

Question

 • DIRECTV Account

14

0

0

https://www.directv.com/accounts/satellite/packages

What does the https://www.directv.com/accounts/satellite/packages page load nothing? I'm trying to potentially add NBA League Pass for the 50% off promotion but I'm unable to get that page to load. I've tried on my phone and two different computers.

Question

 • DIRECTV Account

22

1

0

DirecTV on Roku, online, or in app, want to record specific channel, date, time - not a show.

I'm in my free trial, thinking about switching from Xfinity. I *really* don't like the UI when compared to Xfinity. Is there any way to do the following: 1) Record a specific channel from start time to end time (recording multiple shows or recording a sporting event for 90-minutes past the en

Question

 • Watching DIRECTV STREAM

39

2

0

NFL Sunday Ticket keeps being added to my account

This is an incredibly frustrating issue I've now had to call about FIVE times. When I first signed up for DirecTV a few years ago they gave me the NFL Sunday Ticket free for two years. After those two years were over, I called to cancel it. When the 2021 football season started, it was "auto-r

Question

 • DIRECTV Account

40

2

0

Stream Box Remote Sound Bar Pairing

Why is it that the remote for the Directv stream box won’t successfully turn on my Bose sound bar? When I first programmed it, it worked no problem but now it won’t turn it on. It will turn it off though! It worked once to turn it on now it’s like it doesn’t know how to do it. I did the manual setup

Question

 • DIRECTV STREAM Setup & Equipment

24

1

0

no programing

My screen has the direct tv logo but won't display the programing.

Question

 • Watching DIRECTV STREAM

29

3

0

Accepted Solution

Pixelation on CBS out-of-home stream on Directv Stream device

Any reason why CBS and NBC (could be others) are pixelating and skipping on audio? It’s for my out of home streams using a Directv stream box. The network connection is great and other channels do not pixelate or skip on audio. We watched our local sport channel ATT SportNet for 4 hours with no issu

Question

 • Watching DIRECTV STREAM

205

11

0

Accepted Solution

Fox Affiliate in Central Arkansas

What is the status of negotiations to get the Fox affiliate in Central Arkansas back online? The lack of programming has gone on way too long.  The Cowboys-Giants game drew a record number of viewers and it was unavailable in Little Rock. 

Question

 • Watching DIRECTV STREAM

43

5

0

Login issue for HBO Mac and Fire stick. Error 205.4

On 3 occasions, I contacted customer support because I could not add the Direct TV app to my new version 3 Fire Stick and then a few days later when we tried to sign up for HBO Max. The issue was not accepting the user name and or password. On the last two phone calls to customer service, I was t

Question

 • DIRECTV STREAM Setup & Equipment

18

1

0

directv app issue

hi.i tried to watch a channel on laptops chrome and the website told me to instal the directv player.so i downloaded and installed the app butt it keeps saying to install the app.i did everything like : cleaning the cache ,history,reinstall the app,upadating chrome,disabale the antivirus but nothnig

Question

 • Watching DIRECTV

79

7

0

Mobile phone stopped receiving or sending calls after technicians helped me get new TV box setup properly.

I cannot receive or make phone calls. Something must have changed with my network. I tried rebooting my router and TV box but phone does not work. May have to do with my Wi-Fi account on my phone as this was recently changed when installing new TV equipment.

Question

 • DIRECTV STREAM Setup & Equipment

19

1

0

at&t remote

Replacing my 16 yr old plasma tv with new sony bravia XR55A80K, I'm baffled by the at&t/directv remote that has `successfully paired' will not change volume or mute, but can change channels up/down and enter channel numbers as I usually do. We have to keep sony remote to change volume or mute.

Question

 • DIRECTV STREAM Setup & Equipment

49

5

0

Channel lineup

How do you setup favorite channels

Question

 • DIRECTV STREAM Setup & Equipment

25

1

0

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New to the Community? Visit the Community How-To and Guidelines to get started.