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MPEG4 High Def

I've seen a lot of complaints/bad mouthing of the pictures and sound people are getting from MPEG4 high definition stations (both national and local). Is anyone having a good experience with the MPEG4 high definition picture and sound quality? I was thinking of upgrading, but this forum is scaring t

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Bill too high

been happy with uverse except these high bills. I understand getting in on a promotion but... Started with u300. Now cut down to ufamily,slower internet,and no hd. Pay bill every month on time and feel punished. Keep paying more to get less. Ready to switch to local cable company and play the game I

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327

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High frequency sound!!!

Why are we hearing a high frequency sound on directv?? We’ve reboot the box and it goes away for a little while and comes right back. My kids hear it best and it’s driving us crazy!

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Smudgy High Definition picture.

I have a SONY Brava 46W-5100 46" High Definition TV. I just recently had the High Definition receiver and antenna installed and I have a problem with the picture quality.Frankly, it's TERRIBLE for sports. I am trying to watch the NFL in high definition and I get a really clear picture with smudges a

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607

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Spotty High Def on one TV

On our living room TV, we often do not receive the High Def channel option (it gives us the error message "Searching for Signal on Satellite In 1...(771)."  Our upstairs TV gets the high def option fine.  The phone support said it must be the cables, but I have swapped out what I can and no change. 

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209

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Prices are to high

I'm paying $155 a month for direct tv, it was not this high until ATT bought it out. I've had my service for 5 years, it's sad that ATT has deals for only new customers, what about your long term customers? You no longer appreciate out business obviously!

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183

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Can't search high def channels

Have an HR20-700 HD DVR. When I search for shows, it'll find the show, but only on the non-high def version of the channel. Thus, the only way I've been able to record, set season passes, etc. of the high def shows is to search, find out when and where it's on, then go back to guide and find the hig

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signal not in High def

had my roof redone and put the dish back in the same location, now can't get pic in high def, probably needs to be slightly adjusted

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High pitched scratching noise when on a regular channel - not High Def

When I switch from a HD channel to any regular channel, this high pitched scratching noise happens continually. The system is run through a Sony AV receiver for surround sound. When watching HD, all is well and the sound is great. Anyone seen this before?

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797

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High Speed Intrnet Equipment Fee

On May 4 a $7.00 fee was added to my u-verse bill for High Speed Internet Equipment Fee?  What is this?  I do not recall ordering it.

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196

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High speed internet equip fee

why am I paying a high speed internet equip fee of $4.00? I have been using the same old box for years!  No upgrades etc.Can this be removed?

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667

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DirecTV High Def and Hughesnet Internet

I will be getting a dish upgrade for high def. I told my customer service rep that I had satellite internet, and she told me that this new dish would accommodate that. My dish now says direcway on it. Will my new DirectTV high def dish accommodate my hughesnet satellite internet service?

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Why is my bill so high

Why is my bill so high for next month?   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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429

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High Def/Low Resolution Issues

If your satellite service is iterrupted due to weather conditions and the screen gives you the option to watch show in Low Resolution and you choose to do so, do you have to change anything in settings when the satellite issue is fixed to make sure TV is back to High Def Resolution? In simple terms

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422

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Bill Getting Too High

I'm currently paying around $175 / month for TV (U200) and Internet (12mbs) with the HD upgrade for only one television and I'm considering switching over to Xfinity as this is just getting too high. I'm being offered the same TV channels (plus Starz), HD included, Internet (up to 75mbs) for $109/mo

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550

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High speed cable install

In October your sub contractor came unannounced to install high spped cable. They were sloppy and in a hurry. You have ignored me, no response at first and now more stalling. The concern is the changing of the drain system. A rain results in a pond that takes a week or more to drain. The yard itself

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120

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Cable bill is too high

Hello, our bill is extremely high and even though we troubleshoot our box the dvr is continually pausing and stopping. This happen every day and we are fed up. For the amount we pay we shouldn’t have this issue. We are considering switching to Spectrum unless you can help lower our bill to make this

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High pitch noise from dish

My next door neighbor just moved in, they have their dish pointing at the sky but directly at our home. We have a high pitched frequency noise in our home we're trying to troubleshoot. Is it possible the dish could be causing this noise?  I've searched and found that some people have had th

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Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

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Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

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100

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