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Death

My friend passed away his wife having hard time taking acct out of his name into hers and she showed death cert. customer service giving her run around not helping during this hard time for her! He used to take care of bills all time for family any suggestions

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I would love to know

I would love to know why at&t does not have Southpaw with Jake Gyllenhaal when all of the other television company's had it on the same day as dvd release yet I'm paying monthly with this company to not get the latest movies on demand.

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I LOVE U-Verse

I love U-Verse! It’s reliable & very weather resistent. Also, I’ve never had a billing probkem & I get 50Mb internet which is plenty fast enough for our family of four. Also, the remotes are very fast to change channels & pull up the guide, unlike Time Warner/Spectrum. And the User Interface is stra

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Death & Fusing 2 accounts temporarily?

If someone dies, in order to cancel their account, is there a requirement for a death certificate?

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Uverse TV is dying a slow death so it is somewhat understandable that they have no incentive to offer discounts. Why would they when they want to transition customers to DirecTV or even more so to AT&T TV. Don't get me wrong. I have Uverse an

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Looks like I'm leaving AT&T after many years..

I received an alert saying my current promotion was ending yesterday so I decided to reach out to AT&T to see what my options were, as I have been with them for many years and this is normal ever 1-2 years. What I was in store for next has now left me shopping for a new TV and internet provider.

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cancellation fee when cancellation due to death

My husband died on April 8, 2019, after a difficult battle with cancer. I signed up for Directv account in November 2018 (he was too sick to sign up) and my own name. When I called today to cancel service (I actually don't watch TV), was told I must pay about $260 cancellation fee. If account was in

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517

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I love multi-room, but...

It would be great if you could mange recordings for remote receivers. If you can see a remote playlist, you should be able to see a remote to do list as wellIt would be great to be able to see all to do lists from the internet as well, but that's for another forum.

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775

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Death of primary account holder

My wife passed away in August she was the primary account holder.  I have been trying to transfer/change responsibility. I contacted customer service and was told to take the Death Certificate to an AT&T store which I did and the rep. verified it.  I contacted customer service  again and was transfe

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I LOVE the new LIVE streaming feature, but...

...I would REALLY LOVE it if the iPad could also stream recorded content. Will this happen?  I'd be able to get rid of my Slingbox stuff. I think this would cannibalize DTVs Nomad thing, but it would give its customers so much great functionality.  I really hope they do it. Can anyone comment? - Jon

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453

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Death of a customer

I'm the executor for Rick Angle's estate. His account number is [EDITED].  His phone number the account was based on was [EDITED}.  As executor, I continue to get a notice of a credit on his account.  I've requested that the refund be sent to me so as to include it in his estate's as

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98

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Blue screen of death

We've had DTV for maybe two months, and the receiver in our bedroom continually misbehaves. I thought it was a problem with a weak power source, because I goofed with that and the receiver worked correctly for maybe a week, but I moved some furniture affecting the power cord, and the receiver is now

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342

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I love it

I just got it set up on Saturday and it is awesome SWM is the best way to go. This service is definitely not made for wireless. The bandwidth is so intensive that it will reallly strain a wireless setup. I have a 25GB Fios connection and it still pauses for a few seconds after pushing play.

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Alorica Subcontractor Employees for Directv sending death threats to customers. What can be done?

​Alorica is a criminal organization that contracts with Directv. Their number is 855-407-4768 (for now). They call people and pretend they are Directv employees and then attempt to scam people. If you refuse, you start getting text messages from their personal cell phones. One of them is 928-929-240

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1.5K

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Wife and I love DirecTV

Wife and I have loved DirecTV, especially their customer service department, for about 17 years.  For Internet, I started with SBC, then they became AT&T, after they started Uverse, moved my POTS phone to Uverse.  Even though I only have to call on them maybe once a year, I do not like AT&T's custom

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356

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Love my directv satellite service, don't want streaming, want to keep service

Only time that I've ever had problems was during a storm and then I just watch a taped showuntil the storm passes. I love my service via dish and satellite, never a problem. I don't want streaming service,I only watch on my new sony hd tv and great reception and picture. My plan expired so I'm looki

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This is like saying old TV shows that were originally shown in black-and-white should all be colorized now to get with the times.  Or like saying the black-and-white videos of Walter Cronkite announcing the death of JFK should be colorized as well.  

 to the conversation: 

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AT&T U-Verse TV, and the chopped off SD channels

Why does AT&T crop or cut off the edges of the picture?  Why do they shrink the picture down so that it is smaller then the TV screen?I just got to SoCal and started watching TV on a U-Verse system, and I am completely baffled at how AT&T is treating their customers.  They are degrading the "SD" cha

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When you call, who do you need to talk to, to get thimgs done?

Yes, my mother passed away on the 23rd of August.  I called that same day to cancel her service and was told by a representative that service would end at the end of the cycle but it was prepaid and we would not receive any further bills.  Well on the 16th of September, we received another bill.  I

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I know it's hard dealing with all this on top of losing a loved one.  When my Father in Law passed away my wife and I ended up using the death certificate to cancel services he had.  Utilities, his rental unit, TV service, etc.  Once we provided that

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death of an account holder

Mother-in-law passed away after being moved to an assisted living facility 2 weeks prior. AT&T instructed me to return Uverse and internet equipment and they would pro-rate the account. Once paid the account would go away. So what is the holdup? Her passcode passed away with her!! When I called cust

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Do not shred anything.  If ATT thinks it's an unpaid account they will send it to collections and I am not sure if collections will eventually go after you.  Do what skeeter says but I would add that when you send the death certificate and bill to co

 commented 

7 years ago

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My father died on Aug 8 2017 At&t continues to bill him even after several calls and finally getting

My father died on Aug 8 2017 At&t continues to bill him even after several calls and finally getting told where to take the equipment.  Call after call I am asked for a PIN # HOW THE H$#L WOULD I KNOW THAT MY DAD IS DEAD!!! I was told that they talked to a manager and had the account closed and was

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