I signed up back in March of this year for U-verse tv and internet. Now I called to lower my internet bill bc it went up 30 dollars over 1 year. The att guy pushed U-verse even though I told him I didn’t want it. I said the only way for me to get it is if you make it the same price as I’m paying for

Is the CW available in the 39042 area code?? The liar at att stated that it was when signed up earlier this week!!!

Why do you lie? When I disconnected my service, two representatives told me that i did NOT have to return my equipment. In fact, I asked both if they would repeat themselves just to make sure I heard correctly. The first one told me on the day I disconnected. Then I got a letter on how to return the

So, a few months ago, a Direct TV / AT&T sales person knocked on my doors and talked to me about internet service and having a bundle with Direct TV. I told this person that I’m with Spectrum and we don’t have a contract and I will be moving to another State by June 2023. He said that will not b

I recently made full payment over the automated telephone service in the amount of $380.27, and after hours of no service i called and was told they did not receive, i was given a confirmation # which they told me did not exist, i was talked to like i was a liar and making the whole thing up and bas

Why is it that the people at Direct TV are nothing but a bunch of liars, cheats, scammers?  I have been a customer of Direct TV and their predecessor for almost thirty years, but when ATT got them, it all went to pot They are scamming me and cheating me because they promised to deliver certain local

Opened account for Direct TV/Internet in April 2017, asked if monthly fee would ever change, or if it was a new customer special promotional amount,  because  I had numerous billing issues with Cox Cable, and did not want to go through the same thing again. Was told that the monthly fee was for the

So, I called in on February 3rd, made a partial payment and was informed by the tech I could pay the remainder come March 1st. However; come the 6th of February my services were shut off. I called in again, talked to about 4 different people, come to find out the agent didn't note the account proper

A ATT rep lied to me to get me into a contract for direct TV when I canceled after learning of their fraud and lies  att wants a $460 early termination fee  therefore I am leaving them entirely and going to T-Mobile or Verizon as I refuse to do business with liars and cheats and frauds

u (Edited per community guidelines) said I wouldn't be charged a service call and then charge me 99. anyhow , you can kiss our (Edited per community guidelines) GOODBYE , get transfered to 3 different people just to be told you lied to me and there is nothing I can do , (Edited per community guideli

I ask for a bundle of TV & Internet, but what I got was billed separately full price.  Don't use AT&T.

The service is crap. Customers service is even worse. They lie and say and do whatever they can to get me off the phone. I was offered a 155.43 credit on my account which miraculously disappeared 2 days later with no record of said credit. Their solution was to offer me a $76 credit after 3 hours de

Was promised in November a specific promotional credit to retain me from going to Spectrum for HALF the price and free receiver service. I look at my December bill and it looks right except no receiver credit. I look at Jan bill and missing a promised credit renewal AND STILL no advanced receiver cr

I unfortunately, upgraded my internet, to a new plan. My old account was closed, and a new one opened. I was charged an extra bill, called and refunded the money....so I thought. A couple weeks later I get a bill, from a collection company, saying I owe At&t for the same bill I was refunded! So, I c

Last Sunday, I submitted a request to move the Uverse Internet service to my new apartment. The rep at that time told me that I can immediately got Internet access after I plug in the modem. I double-checked with her and she promised it was going to be easy. However, when I moved in on Monday night.

I was a customer for 18 years and cancelled last month. It started with a phone call to see what I could do about the increase in my bill. I spoke to someone who seemed very nice and said they could change my plan which would make my bill cheaper each month. I agreed to a cheaper bill each month. I