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6 straight missed no show appointments

6 straight missed appointments....What type of compensation should I be expecting?? 4 days I've waited for them and no one has came. This is assuming they even show up on the 7th appointment... probably should cancel and report to the BBB

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162

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Where can I get a straight information?

I have been talking with a DirecTV set up technician.  I have a 4 room whole home DVR system.  I was asked them what it would take to get DirecTV on Demand.  I was told them that I also have wireless network in my house as well.  They told me that I just needed to go to Best Buy and purchase  an ite

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398

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Customer Service reps. lied to me for 3 straight months about lowering my bill

I had a promotion that ended in May. My bill then went from approx. $85 to $110. I called in late April, May, June and now in July. I spoke to 4 different people, was transferred around and was on hold at different times for almost 30 minutes. The last two reps. I spoke to ASSURED MEthat my bill sta

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498

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CONTINUOUS Billing errors for 4 straight months and now equipment problem

I am in desperate need of a supervisor to contact me. I would LOVE to talk with the owner of the company, but we all know that's not happening!  I am so tired of having to deal with DIRECTV incompetence!!  I have spent numerous HOURS on the phone during the past 4 months.  Every time

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40

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Can't get a straight answer to get connected

Hey guys, thanks in advance for any help.  I am so frustrated right now with DirecTV.  I have talked to 3 different DirecTV reps, went to BestBuy as directed to talk to the Geek Squad people (they had NO IDEA what I was talking about), then tried sending an email to explain my situation.  I still do

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384

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stream not available for 3 straight weeks

this is ridiculous ... you would think by 3 weeks you guys would have fixe this problem

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403

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Message 771 for 24 hours straight now

Nothing works except for my recorded shows from BEFORE this message came along. Its a whole house thing.. not just one receiver. None of the 4 receivers work. This was just installed a week ago so I wouldnt think it would be an alignment issue. Anyone got a good answer?

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183

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Time

The time on my TV is now an hour ahead of where it’s supposed to be. I can’t find any setting to change this.

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50

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Accepted Solution

Official Solution

time display

if i use samsung tv remote and info tab: time is correct not correct on tv att uverse as always was before

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364

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Down time and lag time

I received DirectTV about 2 months ago and since then the service has been down 6 times. 4 times the reset button fixed the problem but the other 2 times it took 2-3 days for the service to come back on. Although I live in a state dominated by snow in the winter time the city I live in doesn't get h

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232

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Time update

I recently moved from Alabama, (central time zone), to Florida (Eastern time zone). I have been here for a month, and both of my receivers are still showing the Central time. I have a signal strength of 93+, why is the time not updating?

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161

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Closed

Time Zone

My DirectTV streaming guide shows eastern time zone and I'm in Central. My address is in the Central Time Zone. How do I fix this?

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186

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waiting time

calling every time its nightmare more than 30 minutes hold

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362

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Time Setting

My guide shows an hour behind my local time. It records correctly but it makes watching in real time difficult.

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122

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Accepted Solution

Change time zone

My times on the guide for directv now are set for Pacific time zone and I need central time zone. How do I change it?

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275

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Closed

Time on guide

The time showing on my guide is 2 hours off, is there a way to correct this?

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199

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Accepted Solution

Time zone streaming

My DirectTV streaming guide shows eastern time zone and I'm in Pacific. My address is in the Pacific Time Zone. How do I fix this?

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4.9K

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Appointment Time

Is my appointment still 20 July 2015, time 8am to 8pm.

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923

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New GUI - Straight to Recordings from Menu button?

The new GUI appeared this morning. Now, when I hit menu I get a "what's on" list instead of my recordings and I need to hit the down arrow twice to get to my recordings. Please tell me this is a setting that can be changed to go back to the old behavior.

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632

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set time

how do I set a time for another channel /show to come on

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116

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