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New Releases Not Offered on Uverse On Demand

In our area we have 2 choices, UVerse and Time Warner Cable (TWC).  TWC releases popular new movies e.g., Bridget Jones Baby, The Secret Life of Pets that are not offered by UVerse.  This happens all the time.  Please explain.  Thinking about switching providers.

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shelf life

what is the reason to have a 30 day shelf life of the recorded shows on devices?

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Official Solution

New Secret ATT Service

I called ATT Today about their uVerse internet options.  I also have the uVerse 200 program.  I was told... "Hey we have a brand new uVerse service that you cannot access.  I can switch you today!   Lower costs! Faster Speeds!  But you have to cancel you current uVerse account and create a brand new

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Directv tv app and digital life

Directv tv app and digital lifeI called directv technical support in regards to the digital life app on the directv extra tab. I am still not able to view my camera or any of my digital life system on the tv. They keep transferring me over to at&t and they inform me that they need to transfer me bac

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Top Secret "Facility Issue" Outage

I placed a online order for Uverse in the end of September during a special promotion. The online promotion went through, credit check and everything, and even being required to give a credit card so AT&T could charge my credit card every month. (Personally, thats fine. When they over charge, I

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U-verse TV and Digital Life

When will you include Digital Life capabilities into U-verse TV? For example, I currently receive camera notifications on my iPhone. Will you ever include notifications on the TV similar to your landline service?

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Digital life app on Direct tv

Why am I getting this message when I launch the digital life app on my Direct Tv system?... Problem Found...Sorry! The issue you are experiencing requires assistance. Please call Digital Life support at 855-288-2727...and they can't resolve the problem.

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Digital Life

It is unbelievable how there is NO loyalty with AT&T. I have been a customer for 15+ years have my wireless, TV, Internet and now digital life and yet they will not do anything for me. I sold my house and living in an apartment and because they offer services in the same zip code, not my apartment,

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Digital Life experiences?

Hello, I just signed up today for Digital Life through Best Buy because they had a nice promo with ATT and I needed home security. My install isn't for another couple weeks however I am reading a few things that are putting me off. I personally would like to hear experiences with DL so far as well a

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Short battery life

I have a RC64R remote, with an HD DVR box. The batteries in the remote burn out every 2 weeks and I get a low battery message on the screen. This can't be normal. Any advice?

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Not Getting Jewish Life Channel #366

My package says I'm supposed to get the Jewish Life channel, but I don't get it (#366). I wrote to customer service, but they just told me to re-set the receiver, which I've done twice, but still no channel. Anyone have any ideas what might be wrong/missing?Thanks,

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Band of Brothers episode 2

Why has episode 2 of Band of Brothers disappeared from the listing? Just another piece of crap from AT&T I'm sure.

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Digital life installation

Had DL system installed a few days ago by a technician and a local manager. 9 hours without a break! System included 8 indoor/outdoor door sensors and 2 motion sensors. No cameras, garage door sensor or door locks were installed. I use a self installed Lorex video recording system that works very we

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Flash End of Life

What will happen to the DirecTV web based player once Flash is disabled in December?

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Free HBO for life

I have been reading the remarks that that have been replied to from whatever the robot is making the statements but that is not true. Around 2016 I was a DIRECTV customer and I switched from Verizon to AT&T and I got free HBO for life actually I got to pick what channel I want it my girlfriend p

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2 sets of locals

Anyone else get 2 sets of locals? I just signed up today and am seeing my correct locals and also st louis locals

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What is the secret to actually get Customer Service?

I wish to speak with a human about returning 2 bedroom receivers that are not being used AND trying to cut costs in any other way, if possible. An hour wasted online and trying to seek help in Chat. At least Comcast gave the option to request a callback! How do you get help with this company?!?!

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Loss of Tuner 2

After the most recent firmware update to my R-15 tuner 2 stopped working. I tried swapping the cables between tuner 1 and 2 and that didn't fix anything. I also ran cable 2 to tuner 1 and got a signal. That shows me that my dish and cabling up to the receiver is just fine.It seems unlikely that tune

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Official Solution

Should the DVR always start with the satellite refreshing and installing 1 of 2 steps?

Does it always starts with satellite refreshing and installing 1 of 2 steps?

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Loss of signal, Input 2

After a recent storm we have lost signal on Input 2 of our DVR.  This only happens when tuned to channels 290 (or so) and higher on Input 1.  For example: Input 1 on 241, Input 2 has signal, Input 1 on 296, no signal on Input 2. I have done a restart of the DVR and it didn't fix anything.All cables

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NOT FINDING WHAT YOU'RE LOOKING FOR?