Today the U-verse signal was being incredibly glitchy. It was so bad, had to contact AT&T by twitter and phone. Technician came in, checked the stuff inside and outside. Replaced both the modem and U-verse reciever. When it was up and running, there was a little glitch. Not long after he left there

How can I provide feedback on a recent service call to my home? I thought ATT would email or text me requesting feedback, but that did not happen. In this case, the service was outstanding, and I want to give credit where it's due.

I agreed to a unnecessary visit that was not to be charged. Even the tech person who came to the house agreed that the issue was on the end between the local channel and DirecTV and not at our house.  It has been charged anyway.   Do not agree to having Directv come to your house

I received an email offering a complimentary service visit. I am wondering if it is legit?

My 8 year old Genie HR44 can transmit to a mini Genie but otherwise isn’t working - no picture or sound on 2 different TVs; multiple troubleshooting attempts- no results. After 4 phone calls to get a replacement and being assured nobody would have to come inside my house —- Nope, I’m told I need a

I apologize in advance if this is not correct forum for this, but once again DirectV Service has done more damage than good and the failure is still present! Up until last week, we had a perfectly working system for 2.5 years. The failure we are now experiencing was an inability to download and reco

I have been unable to contact ATT U-verse to get a “house call” sheeded. I have followed ALL online instructions for resetting / restoring service - even changes boxes among different TVs. Now only 1 of 3 TVs receives U-verse signal. I am going to cancel all services unless this gets resolved by 2/5

I canceled my service a month ago. A couple days ago i removed my dish from the roof. Today DirecTV made me a good offer and I reinstated service.  Customer service person said i could get service back today.  I remounted the antenna,  pointed it correctly,  then called tech support as instructed. 

I just want to pay my damn bill.  I have been trying for two days.  This is getting really frustrating.  Not to mention by bill went up 50 dollars a month.  I find your company very annoying.

While I'm on an extended visit with my parents I'd like to hook my receiver into their existing antenna if possible.  They currently have a slimline 5 LNB with a 4 output multiswitch.  2 of the ouputs are wired to their HR21/700 DVR with B band converters.  A third outplut from the LNB is wired to a

How do I go about going to the movies theater to watch a movie for free

Two men with ID, who knew my name visited me today at my home. 03/31/2020 2:45pm asked me about my satellite dish, asked me about adjusting my plan and lowering my bill. I notified them that I have a “No Soliciting “ sign, they informed me that this would not apply, as they were not selling anything

So I recieved several rewards cards for signing up to an ATT Uverse plan from Time Warner with the expectation to use the money to travel home for the Holiday.  My wife and I are stationed in Fort Bliss Texas and we were going to visit back home in FL.  To my dismay, I failed to realzie that these c

I had punted on signing up for the Whole Home DVR service because the first time I called, they stated that I needed a professional installation and would have to renew under a new 2 year contract on top of the $150 installation, not exactly appealing.  I tried again today and the rep said that, bec

We were visited by 2 ATT Uverse "badged" personnel.  They told us that since our house is wired for Uverse, and since ATT bought out Directv; we have to get rid of the dish and go with Uverse.  They scheduled our appt where they'd come and disconnect directv and install the new uverse boxes.  They t

So far - I have 47 posts and many Kudos and replys.  Why am I being listed as a Visitor.

Social Security disability allotments aren't posted until the first of the month.  Is this a ploy to increase your revenue by having your disabled customers incur late-payment charges? For shame. AT&T.

We are currently on our third round of attempting to reach someone in the Identity Theft Department. I am in hour two of what seems like eternal hold, while my wife had spent a total of six hours on two separate occasions to try to reach this mysterious department. I called the AT&T Uverse Fraud lin

Is there any way to speak to management?  I do not want to be offensive however I can not understand whatever language customer service representative is speaking.  And I need some answers.

Can I get directv installed in my vacation home and only pay for it for the months that I am there?