A new resident in our retirement community is attempting to cancel her service. I assisted her because not only is she hard of hearing, but English is not her first language. Because she was not able to remember her passcode or security question answer, she was told that in order to cancel her servi

When I select a Series I want to get only First Run showings. Instead I get not only the First Run on the local network channel but also the reruns on a channel like USA.  How can I set up only First Run showings?

The message to (2) Run Auto Program is showing on my screen. The TV was fine and then I looked up and the message was on with weak or no signal- (1) check antenna cable connection which I did. My remote cannot change anything. It’s like the tv is not recognizing the remote.

I experience a lot of white lines that run diagonal on my screen and not just 1 TV . The lines are snowy ,sometimes so bad can not see what is playing have tried to reset box checked all connections with no luck.

II spent over an hour writing down all the frequency levels on all the transponders AS REQUESTED and made the phone call to Direct TV to get a technician out to my house as I was told my dish probably needed realignment.  Guess what?  Running all those tests do NOTHING.....all that time spent for no

uverse tv message is run channel auto. The answer on ATT support  says to EXIT with tv remote and not uverse remote. I have no tv remote just the uverse. What do I do? Please!

On a HD upgrade that I have coming I have a problem. In one bedroom I have only RG59 run to the coax outlet in the room. I can get to within about 10 feel of cable run from it in the basement. I'm  thinking of connecting the RG6 to it there. No way I can pull new wire, even to a different wall locat

When TV is turned on, message appears "Please run auto-channel search." Nothing else work. Can view menu, but cannot move to any setting. problem occurs on one TV.

Tv was fine this morning. This afternoon I am getting the message “please run channel auto scan”. This is only on bedroom tv. How do I do this?

I have a DirecTV HR23/700 running software 0x368, Tue 10/27, 2:22a.It has issues determining first run's for specific TV Shows. I'd assume this is an issue with whatever service DirecTV subscribes to for listings. The listing service is not showing the correct meta data on the show or what not.Eithe

How do i run channel auto scan using direct tv remote

If you have a show set as "First Run Only" and the new show airs 2+ times in a night (e.g. Project Runway, White Collar, etc). If there is a conflict with the first showing of the show, the first showing will not be recorded (as expected). However the software is not properly adjusting to record the

On DTV Satellite service, I could select 'FIRST RUN ONLY' and how many episodes to keep. Is this available on STREAM?  Why not?  Pick up code from Satellite program and install in Stream program.

I have tried to go thru the guide and select the episode on it's regular program and select New Episodes and search the show. But still records old episodes on other channels. Like 911 on Fox selected record new but records reruns on USA. Reset the system and still same issue. Can we get a First Run

Since the contract has run out the price is going way up. What can I do?

I press the ^ on the tv ch this morning.  I am getting the please run auto channel search. I have tried the menu and rum auto channel and nothing working.

I currently have an hr10-250 with tivo that is giving me partial recordings and rebooting then picking up the recording. Can anybody tell me how to run the hard drive diagnostics for the hr10-250 with tivo?

I have series recordings set up all with first run only but it records shows that have already been shown (not first run)

when I try to run the playback advisor after saving the download, I receive a message that state the application is not compatible with win32. If I try to run it from its current location, absolutely nothing happens. I am running Vista with 2.0 G RAM and dual core Intel T3200. I did enter my name an

How do you record first run only episodes for a series? when I do it i get all episodes from all channels This looks like its been asked for years but I find it hard to believe DirectTV could be that tone deaf. Maybe they are????