$85.00 Increase!

It's not deception when a price goes up. If I had to guess, you had some promotion expire. You have two options: Go to a lower package or call in and try to negotiate a lower rate.

This is why I always tell people to write down the date their promotions expire. If they do, they won't be surprised when their bills go up.

DirecTV is under zero obligation to remind customers about their discounts expiring. In fact, they hope you forget.

You must be a stockholder.

Perhaps, but it doesn't change the truth of what he says.  Many companies attract new customers with promotional pricing that expires after some period of time.  They often don't want to offer these same discounts to existing customers, because that lowers their profit; they only lowered the prices to attract new customers.

Your BBB complaint will be given to AT&T's escalation office (office of the president), who will contact you by phone within a couple of days.  They may be able to get you back some of the discount.

Look, I understand price increases, but $85.00 per Month???

You're two year promotion ended. Plain and simple. If you paid attention when you signed up, you would know how much the price was going to increase. Don't act shocked b/c you didn't read the terms.